(518) 792-3537 Queensbury • (518) 584-8202 Ballston Spa SAIL@SAILhelps.org


Reach Your Destination with SAIL!

SAIL Staff helps YOU navigate the services sea.

For general inquires or if you aren’t sure who to contact, call (518) 792-3537 or click here.

Administrative Staff

Marti Burnley
Executive Director
ext. 1010

Tyler Whitney
Deputy Executive Director 
ext. 1101

Sue Stratton
ext. 1105

Kasey Manning
Director of Budget and Data Management

Jennifer Shippee
Director of Support Services
ext. 1112

Janna Kopacki
Director of Benefit Services
ext. 1003

NHTD/TBI Waiver RRDC (Regional Resource Development Center)

Nicole Lafond, Waiver Lead TBI RRDS ext. 1113
Amanda Kostyk, Waiver Lead NHTD RRDS ext. 1127

Janet Nolin, Waiver RRDS ext. 1115
Cynthia Mitchell, Waiver Nurse Evaluator/RRDS ext. 1119
Steve Briggs, Waiver RRDS ext. 1111
Barbara Potvin, Waiver RRDS ext. 1102

Advocacy (Form Preparation Assistance and Benefit Advisement)

Elizabeth Cox, Independent Living Specialist (Queensbury) ext.1135
Raekiko Johnson, Independent Living Specialist (Queensbury) ext.1103



TRAID (Medical Equipment Loans)

April Diffee TRAID Manager ext.1142
Maria Mullins, Reception Advocate/TRAID  (Queensbury) ext. 1133
Nick Possemato, Reception Advocate/TRAID (Ballston Spa) ext.2200

Olmstead Housing Program

Sharon Frederick, Ballston Spa Site Manager/Housing Specialist ext. 2206

Open Doors (Nursing Home to Community Transitions)

April Easton, Senior Transition Specialist Ext.1311
Anthony Lemise, MFP Transition Specialist ext.1321
Amy Wittenberg, MFP Education & Outreach Specialist ext. 2205
Mylina Prunier, MFP Transition Specialist ext. 2202

ICAN (Independent Consumer Advocacy Network)

Kylie Kalafchi, Health Advocate ICAN ext.1302

CHA (Community Health Advocate)

Nicole Armour, Community Health Advocate ext. 1122

Navigators (NYS of Health)

ABD Medicaid (Aged, Blind and Disabled)

Deven Springer, Facilitated Enroller ABD ext. 1745
Meredith Clynes, Facilitated Enroller ABD ext. 1141



Vincent Ulrich, Lead Navigator (Queensbury) ext. 1125
Mark Finkle, NYSOH Navigator (Queensbury) ext. 1124
Roger Walkup, NYSOH Navigator (Queensbury) ext. 1123
Kayla Moore, NYSOH Navigator (Plattsburgh) ext. 3401
Lynn Kelley-Miller, NYSOH Navigator (Plattsburgh) ext. 3401

Linda Townsend, NYSOH Navigator Admin. Assistant ext. 1120

Senior Administrative Team

SAIL helps you turn problems, needs, and fears into YOUR stories of success.