(518) 792-3537 Queensbury • (518) 584-8202 Ballston Spa SAIL@SAILhelps.org


Reach Your Destination with SAIL!

SAIL Staff helps YOU navigate the services sea.

For general inquires or if you aren’t sure who to contact, call (518) 792-3537 or click here.

Administrative Staff

Marti Burnley, Executive Director ext. 1010
               Anna Livingston, Director of Administration ext. 1103
        Tyler WhitneySenior Director of Administration
          and Operations ext. 1101
           Sue VanDerwerken, Director of Finance ext. 1105   

NHTD/TBI Waiver RRDC (Regional Resource Development Center)

Jennifer Shippee, Director of Waiver program Services ext. 1112
Nicole Lafond, Waiver Lead TBI RRDS ext. 1113
Amanda Kostyk, Waiver Lead NHTD RRDS ext. 1127

Janet Nolin, Waiver RRDS ext. 1115
Cynthia Mitchell, Waiver Nurse Evaluator/RRDS ext. 1119
Steve Briggs, Waiver RRDS ext. 1111
Barbara Potvin, Waiver ARRDS ext. 1102
Michele Salls, Waiver RN Per Diem
Maria Mullins, ARRDS ext.1110
Samantha Wendell, ARRDS ext.1131

Advocacy (Form Preparation Assistance and Benefit Advisement)

Roger Walkup, Director of Advocacy ext.1123
Debra Goichman, Senior Advocate (Ballston Spa) ext. 2203
Mylina Prunier, Advocate (Ballston Spa) ext. 2202
Chris Lacy, Advocate (Queensbury) ext. 1001
Jennifer Livingston, Advocate (Queensbury) ext.1011
Chas Barrie, Architectual Barrier Consultant ext. 1134
Nick Possemato, Reception Advocate (Queensbury) ext. 1133

TRAID (Medical Equipment Loans)

Kendra Livingston, TRAID Manager ext. 1142

Olmstead Housing Program

Sharon Frederick, Ballston Spa Site Supervisor/Housing Specialist ext. 2206

Open Doors (Nursing Home to Community Transitions)

April Easton, Senior Transition Specialst Ext.1311
Sarah Haley, Lead Transition Specialist ext. 1132
Brandi Kirby, Transition Specialist ext. 2205
Anthony Lemise, Transition Specialst ext.1321

ICAN (Independent Consumer Advocacy Network)

Janna Kopacki, Health Insurance Enrollment Manager ext.1003
Kylie Kalafchi, Health Advocate ICAN ext.1302

CHA (Community Health Advocate)

Janna Kopacki, Health Insurance Enrollment Manager ext.1003 
Nicole Armour, Community Health Advocate ext. 1122
Debra Goichman, Community Health Advocate (Ballston Spa) ext. 2203

CACT (Center for Adaptive Computer Technology)

Peter Welch, CACT Coordinator/Peer Counselor ext. 1141

Navigators (NYS of Health)

Janna Kopacki, Health Insurance Enrollment Manager ext.1003
Vincent Ulrich, Navigator Specialist (Queenbury) ext. 1125
Brooke Lacy, Navigator Specialist (Queensbury) ext. 1002
Mark Finkle, Navigator Specialist/ ABD Facillitated Enroller (Queensbury) ext. 1124
Kayla Moore, Navigator Specialist (Plattsburgh) ext. 3401
Lynn Kelley-Miller, Navigator Specialist (Plattsburgh) ext. 3401
April Diffee, Navigator Specialist/ABD Facilitated Enroller (Queensbury) ext. 1107
Linda Townsend, Navigator Administrative Assistant ext. 1120


ABD Medicaid (Aged, Blind and Disabled)

Janna Kopacki, Health Insurance Enrollment Manager ext.1003
April Diffee, Facilitated Enroller ext. 1107
Sarah Haley, Lead Transition Specialist ext. 1132
Mark Finkle, Facilitated Enroller ext. 1124
Deven Springer, Health Advocate ABD ext. 1745

SAIL helps you turn problems, needs, and fears into YOUR stories of success.