(518) 792-3537 Queensbury • (518) 584-8202 Ballston Spa SAIL@SAILhelps.org


Reach Your Destination with SAIL!

SAIL Staff helps YOU navigate the services sea.

For general inquires or if you aren’t sure who to contact, call (518) 792-3537 or click here.

Administrative Staff

Marti Burnley, Executive Director ext. 1010
Tyler WhitneySr. Director of Admin. and Operations ext. 1101
               Anna Livingston, Director of Administration ext. 1103
Sue Stratton, Controller ext. 1105
Kasey Manning, Director of Budget Management ext.1301

NHTD/TBI Waiver RRDC (Regional Resource Development Center)

Jennifer Shippee, Director of Waiver program Services ext. 1112
Nicole Lafond, Waiver Lead TBI RRDS ext. 1113
Amanda Kostyk, Waiver Lead NHTD RRDS ext. 1127

Janet Nolin, Waiver RRDS ext. 1115
Cynthia Mitchell, Waiver Nurse Evaluator/RRDS ext. 1119
Steve Briggs, Waiver RRDS ext. 1111
Barbara Potvin, Waiver ARRDS ext. 1102
Michele Salls, Waiver RN Per Diem
Maria Mullins, ARRDS ext.1110
Samantha Wendell, ARRDS ext.1131

Advocacy (Form Preparation Assistance and Benefit Advisement)

Roger Walkup, Director of Advocacy ext.1123
Debra Goichman, Senior Advocate (Ballston Spa) ext. 2203
Mylina Prunier, Advocate (Ballston Spa) ext. 2202
Jennifer Livingston, Advocate (Queensbury) ext.1011
Chas Barrie, Architectual Barrier Consultant ext. 1134

TRAID (Medical Equipment Loans)

Kendra Livingston, TRAID Manager ext. 1142

Olmstead Housing Program

Sharon Frederick, Ballston Spa Site Manager/Housing Specialist ext. 2206

Open Doors (Nursing Home to Community Transitions)

April Easton, Senior Transition Specialst Ext.1311
Anthony Lemise, Transition Specialst ext.1321
Amy Wittenberg, Transition Specialsit ext. 2205

ICAN (Independent Consumer Advocacy Network)

Janna Kopacki, Director of Health Insurance Programs ext.1003
Kylie Kalafchi, Health Advocate ICAN ext.1302

CHA (Community Health Advocate)

Janna Kopacki, Director of Health Insurance Programs ext.1003
Nicole Armour, Community Health Advocate ext. 1122
Debra Goichman, Community Health Advocate (Ballston Spa) ext. 2203

CACT (Center for Adaptive Computer Technology)

Kendra Livingston, TRAID Manager ext. 1142

Navigators (NYS of Health)

Janna Kopacki, Director of Health Insurance Programsr ext.1003
Vincent Ulrich, Navigator Specialist (Queenbury) ext. 1125
Brooke Lacy, Navigator Specialist (Queensbury) ext. 1002
Mark Finkle, Navigator Specialist/ ABD Facillitated Enroller (Queensbury) ext. 1124
Kayla Moore, Navigator Specialist (Plattsburgh) ext. 3401
Lynn Kelley-Miller, Navigator Specialist (Plattsburgh) ext. 3401
April Diffee, Navigator Specialist/ ABD Facilitated Enroller (Queensbury) ext. 1107
Nick Possemato Navigator Specialist ext.1133
Linda Townsend, Navigator Administrative Assistant ext. 1120


ABD Medicaid (Aged, Blind and Disabled)

Janna Kopacki, Director of Health Insurance Programs ext.1003
April Diffee, Facilitated Enroller ext. 1107
Mark Finkle, Facilitated Enroller ext. 1124
Deven Springer, Facilitated Enroller ext. 1745

SAIL helps you turn problems, needs, and fears into YOUR stories of success.