(518) 792-3537 Queensbury • (518) 584-8202 Ballston Spa SAIL@SAILhelps.org

Southern Adirondack Independent Living Center strives to provide high-quality services to the members of our community by way of grant-funded programming. We are strongly committed to ensuring that individuals who utilize our services have an opportunity to express their level of satisfaction with the services that they receive at our center. Our grant funders, on both the state and federal levels, that allow us to provide these essential services and programs to our communities, rely on the information enclosed to monitor our programs internally.

We are writing to encourage you to participate in the survey enclosed. By participating, you are allowing yourself the opportunity to have a stake in our programming and operations at the center, as well as allowing us the opportunity to improve the programs that we operate at SAIL. PAll survey responses will be kept confidential and only used for this purpose.